Shipping & Returns

 

Turf-Tec International Shipping Policy / Terms of Sale and Warranty

Shipping

We can ship to virtually any address in the world. When you place an order, the website will estimate shipping charges for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.  Please also note that the shipping rates for many items we sell are weight-based and the website assume each item is individually boxed. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.  For international orders, we sometimes can include several items in one box to save money on shipping.  Please email us for a more accurate international quote. 

LIMITED WARRANTY OF TURF-TEC INTERNATIONAL PRODUCTS

Turfgrass Products Corporation - dba - Turf-Tec International ("Seller") warrants to the final purchaser, that all Turf-Tec International tools will be free from defects in material or workmanship for a period of one year from date of purchase. SELLER'S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent permitted by law, any warranty or condition implied by law, shall be the repair or replacement of parts, without charge, which are defective in material or workmanship and which have not been misused, carelessly handled, or improperly repaired by persons other than Turf-Tec International. To make a claim under this Limited Warranty, you must return the complete tool, transportation prepaid, to Turf-Tec International after contacting Turf-Tec International and receiving a return authorization number. Please include a dated proof of purchase with your tool.

ANY IMPLIED WARRANTIES SHALL BE LIMITED IN DURATION TO ONE YEAR FROM DATE OF PURCHASE. IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND FROM COUNTRY TO COUNTRY.

 Return Policy

Turf-Tec International has been in business since 1976 and we pride ourselves in producing quality tools that last for years and years.  We offer a 100% satisfaction guarantee on all of our products and will gladly accept any return for a credit to be used at Turf-Tec International for future orders or a check refund may be issued.  There is a 30% re-stocking fee for all returned merchandise whether an in house credit or a refund is requested and shipping charges will not be refunded.  All returned merchandise must be new and in re-salable condition.  Turf-Tec will only receive returns if a return authorization number is first obtained from Turf-Tec InternationalAgain, all returned merchandise must be new and in re-sellable condition and Turf-Tec does not pay return shipping fee's.